Contact Us

We’re here to help.

If you have questions about an order, a product, or anything related to Lumos, our team is available to assist you.

Customer Support

Email: hardik@lumos.international
Support Hours: Monday – Saturday, 10:00 AM – 6:00 PM IST

We aim to respond to all queries within 24–48 business hours.

For faster assistance, please include your Order ID (if applicable).

Registered Business Details

Managed By Hardik Nanda

Business Name: Lumos Essentials
Phone: +91 928 6767 928
Address: UGF, 133, EAST OF KAILASH HILLS, Marine Dwarka Resorts, Pvt Ltd, New Delhi, South Delhi, Delhi, 110065

Email: hardik@lumos.international

Order Support

For issues related to:

  • Order tracking
  • Returns or replacements
  • Refunds
  • Damaged products

Please email us at hardik@lumos.international with:

  • Order ID
  • Clear photographs (if applicable)
  • Description of the issue

Our support team will guide you through the next steps promptly.

Business & Partnership Enquiries

For brand collaborations, distribution partnerships, or media enquiries:
Email: hardik@lumos.international

Stay Connected

Follow us for updates, new launches, and announcements.